Rapidly growing with nearly 300 stores in 17 states, Factory Connection is a destination shopping experience for their customers. They offer a wide selection of brand-name fashions for Juniors, Misses, Plus, Men’s, Accessories, and shoes. Most locations also feature Home Décor. Buying from the industry’s leading fashion manufacturers allows Factory Connection to offer name-brand and specialty store fashions at prices 25% to 70% below regular retail.
“Gino and the team have worked with us to meet and exceed our expectations. We have saved serious money compared to the upgrade requirements and continue to save yearly on the price difference in annual support. We are very pleased with the solution capabilities.”
The team at Factory Connection faced an urgent challenge. Their aging retail management system was proving inefficient, and the cost of upgrading their legacy solution was prohibitive. After investing 18 months and significant resources working with a competitor, the project ultimately failed, leaving Factory Connection in a difficult position. They needed a reliable, cost-effective way to modernize their operations.
The team at 100ENT stepped in with a unique solution—offering a phased, thoughtful transition away from their legacy systems. The process started at the heart of the business: the headquarters and warehouse management. 100ENT systematically replaced the aging management systems to ensure smooth operations. With the foundation stabilized, 100ENT moved on to upgrade the POS systems across Factory Connection’s retail locations. What set 100ENT apart was their ability to absorb the tedious, time-consuming migration work, allowing Factory Connection’s team to focus on what mattered most—their customers and the growth of the business.
In under six months, 100ENT established an entirely new, fully integrated retail management system customized to meet Factory Connection's specific needs. This rapid implementation led to significant and ongoing cost savings while creating a unified, enterprise-wide retail management system that transformed the company's operations. Factory Connection now enjoys a future-proof retail management system that scales effortlessly with their growth, enabling them to continue delivering exceptional value and service to their customers. 100ENT’s tailored approach ensured a smooth transition while minimizing downtime, proving to be the perfect partner in modernizing Factory Connection's retail operations.
