Shoe Palace is one of the most trusted footwear and apparel retail chains in the United States. It began as a small family business and has grown into an extremely popular chain of stores and an online retail site. Shoe Palace prides itself on offering its customers the Ultimate Experience when it comes to shoe and apparel shopping. Shoe Palace carries only the top shoe and apparel brands in the world. Its chic and loyal clientele reflects that commitment to retail excellence.
“With 170 stores in 8 states, 100ENT has been an integral part of our growth journey, providing powerful retail solutions at each milestone.”
The team at Shoe Palace had a significant gap in their retail operations. They lacked essential reporting capabilities, on-floor sales support tools, and real-time inventory insights, making it difficult for their sales teams to provide excellent customer service. With no unified data or easy access to actionable insights, the business faced operational inefficiencies and missed opportunities.
100ENT quickly assessed the challenges and devised a comprehensive solution. By integrating Shoe Palace's existing Aptos and Shopify systems, 100ENT created seamless access to real-time inventory data, enabling on-floor sales support and improving overall customer service.
Additionally, the 100ENT team introduced Power BI to deliver a robust reporting solution, providing access to critical business insights. A full library of custom reports was built, empowering the team at Shoe Palace with the data they needed to make informed decisions, manage inventory effectively, and drive sales performance.
100ENT's integration of Shopify and Aptos unified data across previously isolated systems, providing clear, coherent multi-channel reporting. With the new insights available through Power BI, Shoe Palace can now track sales trends, manage inventory in real-time, and support their sales teams with data-driven decision-making. Shoe Palace now operates with a unified, data-driven retail management system, giving their teams the tools and insights they need to succeed. With the support of 100ENT, Shoe Palace has elevated their customer experience and achieved greater operational efficiency across all locations and can now focus on growth, backed by powerful reporting tools and unified data across all channels.
